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What are Uber Lux cars?
Uber Lux cars are top-of-the-line, high-end vehicles that give Uber riders a chance to travel in style. These are premium, luxury cars like BMW, Mercedes, and Audi, driven by professional drivers providing world-class service.
How can I avail the Uber Lux service?
To enjoy a ride in one of the Uber Lux cars, simply open your Uber app and choose the ‘Lux’ option when requesting for a ride. Please note that this service is not available in every city.
How is Uber Lux different from UberX and Uber Black?
UberX is the most affordable service with everyday cars for up to 4 riders. Uber Black is a step up, offering luxury rides. Uber Lux, meanwhile, is the most premium offering with only high-end luxury cars.
Is Uber Lux available in all cities?
No. As a premium service, Uber Lux is available only in select cities where there is a demand for such luxury rides.
Which specific car models are part of Uber Lux?
The Uber Lux fleet includes premium models such as Audi A6, BMW 5 Series, Mercedes-Benz E-Class, and similar. The exact models may differ based on location.
Can I request for a specific Uber Lux car?
Unfortunately, Uber doesn’t allow riders to request specific car models. You get a ride in any available Uber Lux car once you request the service.
Are Uber Lux drivers specially trained?
Yes. Uber Lux drivers are not only experienced but also maintain high ratings. They are professional and discreet, ensuring a superior ride experience.
How much does an Uber Lux ride cost?
The cost of an Uber Lux ride is substantially higher than UberX or Uber Black, reflecting the high-end vehicles used and the superior service provided. Prices are dynamic and calculated based on demand, distance, and other factors.
Can I schedule an Uber Lux ride in advance?
Yes, you can schedule an Uber Lux ride up to 30 days in advance using the ‘Schedule a Ride’ feature on the Uber app.
What is the passenger capacity of Uber Lux cars?
Uber Lux cars can comfortably accommodate up to four passengers, offering ample leg room and luxury amenities.
Can I ask my Uber Lux driver to wait?
Like other Uber services, Uber Lux does not officially include wait time. Drivers may wait for a short time, but longer waits may result in cancellation fees.
What additional services do I get with Uber Lux?
Uber Lux provides riders with top-notch comfort, privacy and professionalism. While there aren’t additional tangible services, the overall experience is highly luxurious and personalised.
Do Uber Lux fares include tip?
Tipping is not included in the Uber Lux fare. You have the option to tip your driver in cash or via the app at the end of your ride.
Can I split my Uber Lux fare with my friends?
Yes, just like other Uber services, you can split the fare for your Uber Lux ride among your fellow riders using the ‘Split Fare’ option in your app.
Can I cancel my Uber Lux ride?
Yes, you can cancel your Uber Lux ride, but if you cancel after a certain amount of time from booking, a cancellation fee may apply.
How often are Uber Lux cars cleaned?
Uber Lux drivers take pride in their cars and keep them clean and tidy to ensure a pleasant ride for their passengers.
Are there any age restrictions to use Uber Lux?
As long as you’re over 18 and have a registered Uber account, you can request a ride with Uber Lux.
Are Uber Lux rides wheelchair accessible?
While some Uber services offer wheelchair accessible vehicles, it’s not guaranteed with Uber Lux. Riders needing wheelchair accessible rides should choose the ‘WAV’ option.