How Do You Claim Expenses with EasyJet?
Table of Contents
What Expenses Can Be Claimed from EasyJet?
Passengers can claim expenses from EasyJet such as food and drink, essential items like toiletries, taxi fares, and hotel accommodations when flights are delayed or canceled.
How Does EasyJet Define Essential Expenses?
Essential expenses for EasyJet include meals and refreshments, transportation to and from the airport, and one or two calls, emails, or fax messages. These should be incurred in reasonable proportion to the waiting time.
How Do I Claim These Expenses from EasyJet?
To claim these expenses from EasyJet, you need to fill out their online claims form, provide necessary receipts and proofs, and submit them.
Do I Need to Provide Receipts for My Expenses?
Yes, receipts are necessary to provide proof of the expenses you are claiming from EasyJet.
What Happens If I Don’t Have Receipts?
If you don’t have receipts, EasyJet may still process your claim but there’s a chance that they may not accept it.
What If EasyJet Rejects My Expenses Claim?
If EasyJet rejects your expenses claim, you can dispute their decision by providing additional proofs or by taking the matter to court.
How Long Does EasyJet Take to Process My Expenses Claim?
It may take EasyJet around 28 days to process your expenses claim.
Does EasyJet Pay Compensation Apart from Expenses?
Depending on the situation, EasyJet may also pay compensation to passengers apart from expenses.
What Are the Circumstances in Which I Can Claim Expenses from EasyJet?
You can claim expenses from EasyJet in instances such as flight delays, cancellations, or denied boarding.
What Types of Compensation Does EasyJet Offer?
EasyJet offers compensation under EU legislation for instances like flight cancellations, long delays, and denied boarding.
What Items Are Not Covered in EasyJet’s Expenses?
Items not covered in EasyJet’s expenses include those not deemed as essential like alcohol, luxury toiletries, and more.
What If My Flight Was Cancelled Due to Extraordinary Circumstances?
If your flight is cancelled due to extraordinary circumstances, EasyJet may not provide compensation, but is still responsible for care and assistance.
Can I Claim Expenses If I Missed My Flight?
Normally, expenses are not claimed if the passenger missed the flight. However, in rare situations where the issue lies with the airline, passengers may lay a claim.
How Will EasyJet Refund My Expenses?
EasyJet usually refunds passengers’ expenses to their original payment methods.
Can Expenses Incurred Outside the Airport Be Claimed?
Expenses incurred outside the airport may be claimed if they are due to flight delay or cancellation, and are deemed as essential.
Does EasyJet Provide Immediate Financial Assistance at the Airport?
In certain circumstances, EasyJet provides immediate cash assistance at the airport.
Can I Claim for Extra Expenses Because of Special Circumstances?
You may be able to claim extra expenses due to special circumstances, but this depends on EasyJet’s assessment of the situation.
Are There Any Time Limits in Claiming Expenses from EasyJet?
The time limit for claiming expenses from EasyJet can vary, but it is usually recommended to do so immediately or within a reasonable time frame.
What Happens If EasyJet Ceases Trading?
If EasyJet ceases trading, protection for your flight and expenses may come under schemes such as ATOL or from your credit card issuer.
How Do I Contact EasyJet to Discuss My Expenses Claim?
You can contact EasyJet’s customer service via their official website or by calling their helpline to discuss your expenses claim.
